OUR PRIVACY POLICY

Words HQ takes your privacy seriously. Please read this policy carefully as it sets out how we use and protect any data you give to us when you use this website.

Should we ask you to provide certain information from which you can be identified when using this website, you can be assured it will only be used in accordance with this privacy statement and with the requirements laid down by law in the Data Protection Act (DPA) 1998, The Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and the General Data Protection Regulation (GDPR) 2018.

Words HQ may change this policy by updating this page. You should check this page from time to time to ensure you are happy with any changes.

We may collect the following information:

  • Your name or job title.
  • Contact information, including your email, postal address and telephone number.
  • Demographic information such as postcode, preferences and interests.
  • If you are a journalist or social media influencer we may process your name and professional contact details obtained from publicly available sources.

We require this information to understand your needs and provide you with a better service, in particular for the following reasons:

  • Internal record-keeping and to administer any dealings you have with us.
  • To improve our services.
  • To contact you for legitimate business purposes by email, phone or post but only in accordance with your expressed consent for such contact.
  • To send updates (by email, telephone or post) about services, events, news and promotions.

We always treat personal information with respect and never share it with other organisations. You also have the right to opt out of receiving promotional communications at any time by contacting us.

We only collect data from you on at least one of the following legal bases:

  • You have provided your explicit consent for us to do so.
  • We need to in order to fulfil our contractual obligations to you (which includes the provision of quotations or estimates as a result of a request from you).
  • We have a legitimate interest in doing so for our own commercial marketing activities where our use of your data is proportionate, has a minimal impact on your privacy and is an activity you might reasonably expect us to be engaged in.

We will only retain your personal information for the minimum time necessary. For some purposes, such business accounting obligations, this length of time will be determined by legislation. You may choose to restrict the collection or use of your personal information in the following ways:

  • Right to withdraw consent.
  • Data retention.
  • The right to be forgotten.

If you have previously agreed to us using your personal information for direct-marketing purposes, you may change your mind at any time by contacting us. Please note, there may be certain circumstances such as a legal obligation we may have, that mean the right to be forgotten cannot be implemented but we will inform you of this should you contact us on this basis.

You have the right to request a copy of the data we hold about you in order to reuse it for your own purposes across different services. This right is only applicable if you have given us explicit consent to process your data or if we have used it for the performance of any contract(s) we may have (had) with you. If you wish to do this, please contact us. We will provide the information in a commonly used and machine-readable format free of charge.

You have a right to object to us using your data for marketing under the basis of ‘legitimate interests’ and if you wish to do so, please contact us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information that we hold about you under the Data Protection Act 1998 and the GDPR 2018. If you would like a copy of the information held on you, please contact us.

SECURITY

We are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. All your information is stored either electronically on secure servers or in the case of paper documentation, in secured cabinets only accessible by the Data Controller or those nominated as Words HQ Data Processors.

Any password(s) which you might use to access the website or other platforms that are operated by Words HQ using third-party providers are your own responsibility and you undertake not to share them with anyone else. If you believe your password(s) has/have been compromised, you must inform us straight away and change it.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should look at the privacy policy statement applicable to the website(s) in question.


Disclaimer

The data and information contained on this site are for information purposes only and Words HQ reserves the right, at any time, to change this site, the materials, information or computer files on it and the terms and conditions which apply to the use of this site. Neither Words HQ nor any of its data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance upon it. Any reliance you place upon any information or data will be at your sole risk and it is solely your responsibility to ensure that they meet your requirements. By accessing this site, a user agrees not to redistribute the information found on it. Words HQ makes no warranty that the information and data on this site is free of infection by computer viruses or other contamination, and whilst Words HQ will use reasonable endeavours to ensure that neither this site nor the material, information or files on it contain any viruses or other malicious code, you should virus check all materials, downloaded from this site and regularly check your computer for the presence of viruses and other malicious code.

Legal Statement

Access to and use of this site (" this site") is subject to the following terms and conditions and these terms and conditions shall be governed by and construed in accordance with the Laws of Scotland. Use of this site constitutes acceptance without modification of these terms and conditions. If you do not agree to these terms and conditions, please leave this site immediately.

Copyright

Copyright © Words HQ 2017. All rights reserved. All copyright and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by Words HQ and affiliated companies, or are included with permission of the relevant owner. You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of this site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.

Content

The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness. Neither Words HQ, nor employees shall be liable for any loss, damage or expense arising out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss. You may not remove any product identification, copyright notices or other notices from the material, information and computer files on this site or any copies of these which you may have made or printed for your own personal use. Any unauthorised downloading, use, copying, modification or distribtuion of the materials or information in this site may be in breach of statutory or common law rights which could be subject of legal action.

Linked sites

At various points throughout this site you may be offered automatic links to other internet sites relevant to a particular aspect of this site. This does not indicate that Words HQ is necessarily associated with any of these other sites or their owners. While it is the intention of Words HQ that you should find these other sites of interest, neither Words HQ nor affiliates nor their employees shall have any responsibility or liability of any nature for these other sites or information contained in them. If you wish to provide a link to this site this must be to Words HQ 's homepage, which is currently at https://www.wordshq.com. You are not permitted to:

  • frame, page-jack or link to any other page of this site; nor to
  • use any robot, spider, other automatic device or manual process to monitor or copy this site or the content of this site.
Damage to your computer

Words HQ makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Words HQ shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

Changes to legal notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.